Back
to top

Information on
Novel Coronavirus

Have questions about COVID-19?
The NJ Poison Control Center and 211 have partnered with the State to provide information to the public on COVID-19:
Call: 2-1-1 for general information (24/7) or 1-800-962-1253 for medical information (24/7)
Text: NJCOVID to 898-211
Visit covid19.nj.gov or nj.gov/health for additional information

Division of Taxation

COVID-19 Related Tax Information
COVID-19 Extension of Time to File and Pay
Information about the Federal Economic Impact Payment – Stimulus Check
Important Information About Retail COVID-19 Fees and Sales Tax

Check the status of your refund:

  • Online: 2018 or 2019 refunds only.
  • Automated Phone Inquiry: 1-800-323-4400 (toll-free within NJ, NY, PA, DE, and MD) or 609-826-4400 (anywhere). 2019 refunds only.

Both options are available 24 hours a day, seven days a week. These automated systems can tell you if and when we will issue your refund. They cannot give you any information on amended returns.

To mitigate the spread of COVID-19, staffing is extremely limited and may delay the timeframe to review refund requests.

Please allow additional time for processing and review of refunds.

Refunds for Tax Year 2019 started to be issued or after March 2, 2020.

You will need:

  • The Social Security number that was listed first on your return, and
  • The amount of the refund you requested.
Estimated processing times

Since refund fraud resulting from identify theft has increased, we are using additional tools to protect New Jersey taxpayers. These enhanced efforts could result in early filers experiencing a slight delay in receiving their refunds. These anti-fraud protections need to be revised every year because perpetrators are becoming more adept at refund fraud. Processing returns and distributing refunds safely and efficiently is a key goal of ours. The timing of a refund depends on when and how a return is filed. We appreciate your patience.

  • Electronically filed returns generally take four weeks or more to process and validate.
  • Paper returns take a minimum of 12 weeks to process and validate.
  • Because of additional processing requirements, paper returns sent by certified mail can take 15 weeks or more.
Your refund may be delayed because of:
  • Problems with direct deposit (for example, you requested your refund be deposited into your bank account, but the account has been closed).
    Note: The Division of Taxation is not responsible for a lost refund if you entered the wrong account information for a direct deposit. You must contact your financial institution for assistance in such cases.
  • Missing information or documents. If we send you a letter requesting more information, respond quickly so we can continue processing your return.
Reissuing returned checks

You can search online to see if your refund check was returned to the Division of Taxation because of an invalid mailing address. If you find that your check was returned, you can submit a claim form online to have it reissued.

For more help

For additional help, call our Customer Service Center at 609-292-6400 during normal business hours to speak to a representative. Division personnel will not be able to verify receipt of your return until processing has begun, and the return appears in our computer system. Paper returns are not logged in as they are received. The best time to contact the Call Center is after the estimated processing time for your return has passed.


Last Updated: Wednesday, 04/08/20