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Information on
Novel Coronavirus

Have questions about COVID-19?
The NJ Poison Control Center and 211 have partnered with the State to provide information to the public on COVID-19:
Call: 2-1-1 for general information (24/7) or 1-800-962-1253 for medical information (24/7)
Text: NJCOVID to 898-211
Visit or for additional information

Division of Taxation

COVID-19 Related Tax Information
COVID-19 Extension of Time to File and Pay
Information about the Federal Economic Impact Payment – Stimulus Check

The Collection Process

The Division contracts with a private collection company to collect overdue taxes (deficiencies) and outstanding returns (delinquencies). The current contractor is Pioneer Credit Recovery.

If you’re contacted by this agency, please respond directly to your caseworker about your case.

Collection agency employees must follow the same confidentiality rules as employees of the Division.

Why your case was sent to a collection agency

If we notify you that you have a New Jersey tax deficiency or delinquency and you do not respond to the notification, we will send your account to a collection agency.

What is a Deficiency?

A deficiency is when you file a tax return and have an amount due, but do not pay the tax in full.

If we send you a bill and you do not pay it, we will refer you to a collection agency for debt collection.

What is a Delinquency?

A delinquency is when we have evidence that you should have filed a tax return, but did not.

If you fail to file a required tax return, your account is considered delinquent and we will assess you a tax liability.

If you do not file all your missing returns, we may refer you to a collection agency.

How the Process Works

  • The agency will review the debt and assign your account to a caseworker.
  • The caseworker will mail you an initial contact letter along with an updated Schedule of Liabilities detailing the current balance due.
  • If you do not respond to the initial contact letter, your caseworker will attempt to contact you (or your authorized representative) by phone in an effort to resolve the matter. The contracted collection agency will never ask you to wire money or load a rechargeable money card as a way to pay a New Jersey tax debt. (See Tax Collections Scams for more information).
  • If the debt is st