Have questions about COVID-19?
The NJ Poison Control Center and 211 have partnered with the State to provide information to the public on COVID-19:
Call: 2-1-1 for general information (24/7) or 1-800-962-1253 for medical information (24/7)
Text: NJCOVID to 898-211
Visit covid19.nj.gov or nj.gov/health for additional information
The Division of Pensions & Benefits is continuously striving to provide the best possible service in the safest manner possible during this public health crisis. Please see Important COVID-19 Information for changes in service and other important COVID-19 related notices.
SHBP/SEHBP Electronic Bill Payment
SHBP and SEHBP members can make online payments of their health benefits bills. Payments can be remitted as an electronic check from your bank account or by using a credit card. Access the ePayment system by clicking the “Pay my Health Benefits Bill” button. You will need to have your monthly bill and payment method information available in order to complete the transaction.
SHBP/SEHBP Billing Lockbox Address
All individual payments for Health Benefits premiums, including payments from Part-time State Employees, Part-time Faculty Members employed at NJ Public Institutions of Higher Education, COBRA and Chapter 375 Enrollees, and Self-Paying Retirees, should be mailed to the following address:NJ Division of Pensions & Benefits
Retiree Health Benefits Billing
The Retiree Health Benefits billing statement shows recent activity to your State Health Benefits Program (SHBP) or School Employees' Health Benefits Program (SEHBP) account.
Payment Due Statement — Identifies the covered member, the payment amount, due date, and the mailing address for the payment. Return the Payment Due Statement portion of the bill with your payment. Please submit all health benefit payments to the address noted on the Payment Due Statement and include your 12-digit ID number on the check or money order. If you use an online banking service or the Payment Due Statement cannot be sent with your payment, please make certain that your 12-digit ID number is included with your payment. Any other correspondence should be sent to: Division of Pensions & Benefits, P.O. Box 299, Trenton, NJ 08625-0299.
Name and ID Number — This information identifies the covered member.
Opening Balance — Total unpaid balance as of the last billing statement date.
Payments and Adjustments — Payments received and applied between billing statements.
Current Monthly Charge — A list of the total amount charged to your account this billing cycle and any payments or adjustments credited to them.
Closing Balance — Total amount due up to the current coverage period.
Total Payment Due — The amount due with the current billing statement. Please pay this amount by the due date to keep your account current. Be sure to include your 12-digit ID number on the check or money order. Please do not include any other paperwork with your payment and Payment Due Statement.
Message Box — This area is for special messages from the SHBP/SEHBP.
Billing Questions — For your convenience each bill includes a telephone number 609-292-7524 for billing questions.
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